You can send us an email or call us to discuss your requirements, We will ask you questions such as: You can send us an email or call us to discuss your requirements, We will ask you questions such as: quantity, style of packaging, printing, finishing, what daye you need, delivery and postcod …

When you send a quote request with all machine specifications, our product experts will begin to prepare your quotation. A simple quotation can be ready and returned to you in as little as 1 working days.

May some customers can’t confirm our machine can process the raw material of their have, so will send us the material , then we will test the raw material on our machine.

When you are satisfied with the quotation and are ready to continue, please use our secure payment portal, which will be provided by our product experts.

Before bulk manufacture, our sales manager will confirm all the technology parameter with you, to confirm everything is correct.This will send you an email to confirm.

Once you approved everything, we will go ahead your bulk order! Throughout this stage, our product experts will keep in touch with you and keep abreast of the latest situation of manufacturing!

Every set of our chocolate machinery will be tested by our mechanical engineer and electrical engineer before shipping. For production lines, we even test the machinery with oil or chocolate. Moreover, our sales will provide photos and videos to you before settling balance payment;

We will organise all courier or shipment logistics and paperwork. For small orders, we use air freight, and for large orders it is more cost effective to ship by sea.